Roles and permissions

Owner, Admin, Teammate, and the finer switches.

RoleCan
OwnerEverything, including billing, add-ons and removing people. One per account.
AdminEverything in the workspace except billing and removing the owner. Invites people, changes roles of teammates, edits settings.
TeammateWorks in the lists, projects, tasks, calendar, messages and files. Settings and team controls are not shown.

Changing a role

Team, then Manage team, then the menu on the person's row: Make admin, Make teammate, Send password reset, Remove from workspace. Only the owner can change an admin.

Finer permissions

Under Workspace settings, Permissions, owners and admins switch individual abilities on or off per person: creating invoices, deleting records, editing rules, exporting, and so on. A teammate who tries something they cannot do can request it; the request goes to the people chosen as approvers and shows under Flow Questions.

Departments and positions

Departments group people; a folder can be shared with a department. Positions are job titles with a set of permissions attached, so a new hire gets the right abilities by picking the position. Both are under Workspace settings.

Did this answer it? If not, write to support@trigig.com or open Help inside your workspace. A person replies within one business day.