For small businesses and nonprofits

You started the business.
This is where you run it.

Tri-Gig is the one place a small business or a nonprofit actually runs from: your customers, your work, your money, and the people outside your team. It is set up to your business in about ten minutes and written in plain words, so nobody needs training and nothing needs a consultant.

  • Ready in about ten minutes
  • Everyone on your team included
  • Any change can be undone
  • Cancel any time and take your data

Sound familiar?

Most small businesses run on a spreadsheet, an inbox and a text thread.

The software built for them was built for companies with an IT department. It asks you to learn its words, pay by the seat, and set it up before it does anything. So it sits there, and the real work goes back to texts.

  • A spreadsheet with three tabs, and nobody is sure which one is right.
  • An invoice you have to remember to chase, and a customer who has to remember to pay it.
  • A volunteer who texted to say they came, and a grant report due Friday.
  • A tool that costs $150 a month, has forty menus, and you use two of them.

What it looks like

Six things that happen every week, and what they look like here.

Real situations from the kinds of businesses Tri-Gig is built with. The screens are what you would see.

Getting paid

The invoice that chases itself.

A cleaner finishes a job and sends the invoice from her phone before she leaves the driveway. She does not think about it again.

Reminders went out on their own. The customer asked for more time from the invoice page and she approved it with one tap. The money went into her own account.

How to set this up →
Invoice INV-0104 · $1,200 · Maria ChenExample
1 day lateOpened once · pays on time usually
  1. Tue 3You sent the invoice from your phone
  2. Thu 5Maria opened it
  3. Fri 6Reminder went out: due on Monday
  4. Tue 10Reminder went out: one day past due
  5. Tue 10Maria asked for 14 more days, from the invoice
  6. Tue 10You tapped Approve. New date set, Maria was told.
Give 14 more daysOffer $960 to close it

Nonprofits

The volunteer sign-in sheet that is a real list.

A food bank had a clipboard, a spreadsheet, and a coordinator who typed one into the other on Sunday nights.

Volunteers check in from their phones. Hours add up by themselves. When the grant report asks for volunteer hours this quarter, it is one number on one screen.

How to set this up →
Bright Futures Collective · VolunteersExample
  • Donors
  • Programs
  • Volunteers
  • Grants
  • Budget Lines
  • Invoices
  • Money & health

Volunteers · 23

Add a volunteer
NameNext shiftThis monthCertification
Dana WhitfieldSat 9 am · Food bank12 hFood handler
Marcus LeeTue 6 pm · Tutoring8 hBackground check
Priya NatarajanThu 4 pm · Front desk6 h—

Certification is a detail this nonprofit added itself. The volunteers see their own shifts and log hours from their phone.

Bookings

Bookings without the back-and-forth.

A tutor spent more time arranging lessons by text than teaching them.

Parents pick a time on her booking page and pay the deposit. It lands on her calendar and in her Students list, a task reminds her to prepare, and the parent gets a text the day before.

How to set this up →
Clearview Tutoring · BookingExample

What a parent sees

Trial lesson · 30 min · Free

Lesson · 60 min · $70, $20 deposit

Tue 4:00Tue 5:00Thu 4:00Thu 5:00Fri 4:00Fri 6:00
Book Thursday 4:00

What you see

  • ✓Priya Natarajan added to Students
  • ✓Thursday 4:00 on your calendar
  • ✓Task: prepare for Priya, due Wednesday
  • ✓Parent texted a confirmation and a reminder the day before

Working for a client

Everything they send you, in one place.

A developer gets her work by text message, screenshots included, from an owner who will never open a project tool.

She turns each text into a goal with steps and puts the screenshots on them. The owner gets a text when a step is done and can see what moved without asking. The invoice at month end lists the steps.

How to set this up →
Northlight Photo · Booking page fixesExample

Goal

Booking page fixes · 1 of 3 steps done

  • Fix the header on the booking page📎 IMG_2231.pngDone
  • Add a thank-you page after booking📎 IMG_2232.pngIn progress
  • Change the deposit to $25Not started

The owner gets a text when a step is done. The screenshots they sent are on the steps.

Money

Can we make payroll this month?

A home-services owner knew what was in the bank and had a feeling about the rest.

He uploaded the bank statement. Money & health answered in a sentence, with where every number came from, and showed the first week he would run short.

How to set this up →
Magnolia Home Services · Money & healthExample

Can I pay the bills?

Yes for 41 days. $9,300 in the bank, about $230 going out a day, and $4,150 owed to you, most of it due in two weeks.

Cash

$9,300

Owed to you

$4,150

Due out, 30 days

$6,900

Cash came from the bank statement you uploaded, marked "from September statement". Owed-to-you is your invoices.

Follow-ups

The quote that went quiet.

Half the quotes a landscaper sent were never answered, and he only noticed when the season was over.

One rule, in plain words. Five days of silence and he gets told, with the follow-up already written for him to read and send.

How to set this up →
Rule · The quote that went quietExample
  1. WhenA quote has had no answer for 5 days
  2. ThenTell me, with the customer's name
  3. AndDraft the follow-up for me to send
Tuesday: Quote Q-0042 for Dana Whitfield, $1,850, has had no answer for 5 days. Here is a follow-up: Read and send →

Why it is not another enterprise tool

Made for a business where the owner is also the office.

  • Built to your business, not a template

    Pick your kind of business, answer seven questions, and your lists are there in your words. A nonprofit sees Donors and Volunteers; a tutor sees Students and Lessons. Add a list for anything else.

  • Plain words, no training

    Nothing is called a pipeline, an object or a workflow. If you can read a text message, you can use it. The help guides are a page each.

  • Everyone on your team is included

    One price. Adding a person, a customer, a project or a file never changes what you pay. The people who sign in to your portals are free.

  • Any change can be undone

    Every change by anyone, including the assistant, is kept with what it looked like before. One click puts it back. Deleted files are kept for 90 days.

  • Ten minutes to set up, no consultant

    The next screen after setup asks you to add the person you are working with right now. No blank canvas, no sample data, nothing to configure first.

  • Cancel any time and take your data

    Export everything whenever you like. If you cancel, nothing is deleted.

And an assistant that watches

Trig is built into every workspace. It puts back things deleted by mistake, spots duplicate customers and missing details, points out work that has gone quiet, drafts the thank-you and review notes for you to send, and does what you ask in plain words. Everything it does is listed with an Undo. It can be switched off. More about Trig.

Pricing

One monthly price. Your whole team is included.

Every feature is on every plan. You choose a plan by the size of your team. Try it free for 14 days; your card is not charged until the trial ends.

  • Solo

    $29/mo

    Just you

  • Starter

    $59/mo

    Up to 10 people

  • Pro

    $129/mo

    Up to 25 people

  • Enterprise

    Custom

    Bigger teams, and programs that buy for many businesses

You started the business.
This is where you run it.

Answer seven questions and see your workspace today. Free for 14 days. Your card is not charged until the trial ends.