Every record has an ID
TG-STU-7K4Q2: what it is for and where it shows.
Every record in every list has an ID like TG-STU-7K4Q2: TG for Tri-Gig, the list's code (STU for Students, CON for Contacts, PRJ for Projects, TSK for Tasks, INV for Invoices, CAS for Cases), and five characters that are never the same twice anywhere in Tri-Gig. It never changes, and a deleted record's ID is never given to another.
It shows at the top of the record with a copy button, in the list beside the name, and in search: type an ID into any list's search box to find that one record. In a flow, choose Tri-Gig ID as the field to find a record by, and two records with the same name can never be mixed up. Trig understands it too ("update TG-STU-7K4Q2"). The API and CSV export include it as `ref`.
Each list's code is shown under Manage Lists. The code in an existing ID never changes.
Still stuck? Inside your workspace press Get Support at the top of any page, or write to support@trigig.com. A person replies within one business day.