Customers

The people and organisations you work with, under whatever word you use.

Customers is the list of the people you work with: clients, donors, students, guests. Each record holds their details, the projects and invoices linked to them, notes and files.

Add a customer

  1. Open Customers and press New.
  2. Name and email are enough; phone, company, role and notes are optional.
  3. Press Save. The record page opens.

On a customer's page

  • Their details, which you can edit in place.
  • The projects, invoices and bookings linked to them.
  • Any details you added to Customers under Manage Objects.
  • Comments with @mentions, and the activity trail.

Find and tidy

  • Search by name, email, company or phone from the top of the list.
  • Select several and delete them together (owners and admins).
  • If the same person is entered twice, Trig offers to merge them; you choose which details win.
  • Deleting a customer can be undone from What changed; its links and details come back with it.
Tip:A customer who books through your booking page or fills in a landing-page form is added or matched here by email, so you never type them in twice.
Did this answer it? If not, write to support@trigig.com or open Help inside your workspace. A person replies within one business day.